Last updated: 24 August 2026
Our dedicated public support email and business correspondence address will be added here before live payments are enabled. Until then, the website remains in testing and no real purchases are accepted.
OPERATOR
The Awesome Cooksters is operated by Craig Cooke in Doncaster, England.
WHAT TO INCLUDE
Explain what happened, the page or feature involved, the date, any order reference and what outcome you are seeking. Do not include passwords, full card details or unnecessary information about a child.
COMPLAINTS PROCESS
- We will acknowledge a complaint as soon as reasonably possible.
- We will investigate the relevant account, payment, content or moderation record.
- We will provide an outcome or explain if more time or information is needed.
- If the complaint concerns personal information, you may also complain to the ICO. Consumer disputes may be taken to the appropriate consumer advice or court service.
SAFETY REPORTS
Safety reports are prioritised. For immediate danger call 999. For a child-protection concern, contact the police, NSPCC or local authority directly as described on our Safeguarding page.